From Our Business Leader
Dear Valued Customers and Agents,
We appreciate the trust and interest that you have placed in us for your/your clients' insurance needs. As a valued supporter, we want to always keep you updated not only about your policy(ies) and our insurance products*, but our company as well.
On October 1, 2011, American Continental Insurance Company (ACI) and Continental Life Insurance Company of Brentwood, Tennessee (CLI) were acquired by Aetna, one of the nation's leading diversified health care benefits companies with over 150 years of service.
Aetna serves approximately 36.5 million people with information and resources to help them make better informed decisions about their health care. For more information, see www.aetna.com.
We are proud that Aetna has recognized our accomplishments and strength in the marketplace, and hope this gives you even more confidence in the company that you have chosen (or are choosing) to do business with. We will continue to provide the first class customer service and quality products you have come to expect from us for the past 25+ years. Be assured that all of the "specialties" remain that make us easy to do business with:
- The same great associates that you have gotten to know over the years.
- The phone is still "personally" answered every time you call.
- We can be reached by the same phone numbers.
- And, we're still located and headquartered in the Nashville, Tennessee area.
Our commitment is to keep building on our foundation and be the best possible. As we do that, you will notice a few changes in the way we look. For example, we are updating our sales support materials, website, stationery, and communications to include the Aetna brand. We will continue to combine our best attributes with those of Aetna to make it even easier for you to do business with us.
Thank you for your support and we look forward to sharing this new chapter of our journey with you. If we can help you in any way, our dedicated associates are here to do just that. Feel free to call 800 264.4000 and we will be happy to assist.
Sincerely,
Ty Wooldridge
Head of Medicare Supplement
*Underwritten by American Continental Insurance Company (ACI) and Continental Life Insurance Company of Brentwood, Tennessee (CLI).



