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ANNUITY CLAIMS CONTACT INFORMATION

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Please choose the type of annuity from the drop down box.

 

Fixed Deferred Annuities

Customer service

Genworth Life and Annuity Insurance Company
Federal Home Life
Union Fidelity Life Insurance Company
888 325.5433 
M-F: 8:30AM - 5PM ET
LynLifeClaims@genworth.com
 
Genworth Life Insurance Company
Genworth Life Insurance Company of New York
800 221.9501
M-F: 8:30AM - 5PM ET
LynLifeClaims@genworth.com

Life of Virginia
800 635.8056
M-F: 8:30AM - 5PM ET
LynLifeClaims@genworth.com

Mailing address

Fixed Annuity Claims
P.O. Box 1572
Lynchburg, VA 24505-1572

Express mail address

Fixed Annuity Claims
3100 Albert Lankford Drive 
Lynchburg, VA 24505

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Variable Deferred Annuities

Customer service

800 635.8056
M-F: 8:30AM - 5PM ET
LynLifeClaims@genworth.com

Mailing address

Variable Annuity Claims
P.O. Box 40014
Lynchburg, VA 24506-4014 

Express mail address

Annuity Claims Department 
3100 Albert Lankford Drive
Lynchburg, VA 24506  

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Single Premium Immediate Annuities

Customer service

888 322.4629
M-F: 9AM - 5PM ET

Mailing address

Annuity Claims Department
P.O. Box 6158
Lynchburg, VA 24505-6158

Express mail address 

Annuity Claims Department
3100 Albert Lankford Drive
Lynchburg, VA 24501-4948 

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Immediate Variable Annuities

Customer service

800 635.8056
M-F: 8AM - 5PM ET
LynLifeClaims@genworth.com

Mailing address

Immediate Variable Annuity Claims
P.O. Box 85093
Richmond, VA 23285

Express mail address

Immediate Variable Annuity Claims
6620 West Broad Street
Richmond, VA 23230

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