Updates and Information
We’re here for you.
We care and are committed to helping you, our communities, and our associates. We have implemented several enhancements to ensure we are available when you need us. Bookmark this page to keep up with COVID-19 related updates.
Notice to Life and Long Term Care Policyholders
If you have been impacted by COVID-19 and have questions/concerns about premium payment, contact us. Our hours of contact are 8:30 am to 6 pm ET Monday through Thursday and 9 am to 6 pm ET on Friday.
See the results of Genworth’s consumer sentiment survey about how the pandemic has affected many emotionally and financially.
A message from Genworth’s Chief Medical Officer regarding COVID-19
As a father, husband, son, and co-worker, it is important for me to protect my family, the Genworth family and my community. Education and awareness are key. Following provides answers to some questions that can help keep you informed and safe.