Genworth’s Response
to COVID-19

Coronavirus (COVID-19) Preparedness

We are committed to protecting our associates and their families, as well as being there when our policyholders and customers need us the most.

In response to the coronavirus (COVID-19) outbreak, we have implemented a plan to help reduce the risk of exposure and transmission among our employees while allowing us to continue to provide service to our policyholders and customers. This includes several changes to our corporate policies.

  • Work. All employees strongly encouraged to work from home.
  • Travel Guidelines. Restricted employee travel and company visitors.
  • Technology. Equipped employees with tools and technology to work remotely from home.
  • Business Continuity. Successfully completed mandatory work from home tests with all associates.
  • Facility Management. Conducted deep cleaning of facilities in all Genworth locations; implemented limitations on in-person meetings.
  • Employee Benefits. Revised associate time off and family leave policy.

In determining our level of response to any health threat, we take our lead from public health officials and state and local governments and refine our protocols, as needed, to protect our employees and the communities we work in while continuing to serve our policyholders.

How we are ensuring a positive virtual candidate experience:

The safety and health of our employees, candidates and customers is a top priority at Genworth. Given we are working remotely for the foreseeable future we have shifted to a virtual recruiting and onboarding experience. These are only some of the steps we have taken to stay engaged with applicants for current Genworth career opportunities:

Virtual Screenings
If you are selected to move forward in our process, a recruiter will reach out to you to set up a time to connect over the phone.

Virtual Interviews
Our virtual interview process is conducted similar to an in-person interview through a combination of on-demand assessments and live video interviews. The goal of the interview is to get to know more about your skills and experience.

Virtual Onboarding Process
Genworth employees are currently working from home with laptops, VPN, video conferencing capabilities and a monthly internet stipend. You will be sent all necessary equipment before your first day with us. While our onboarding experience is fully virtual, you will still be provided with the necessary trainings to be successful in your new role.

We appreciate your flexibility as we continue to navigate these unprecedented times. We will continue to monitor this situation closely and post updates here. To review our current openings, please visit We appreciate your interest in Genworth!

Helpful third-party resources:

Coronavirus Resources for Home Care & Hospice
Centers for Disease Control and Prevention: Coronavirus Disease 2019 (COVID-19)

We care and are committed to helping you, our communities, and our associates. We have implemented several enhancements to ensure we are available when you need us most.

Long distance caregiving can become even more challenging in times like these. That’s why we created this checklist to help family caregivers.

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