Times change. Our commitment to our customers does not.
When you bought an insurance product or annuity from Genworth, you entered into a long-term relationship with us. While the world around us may change tremendously, our commitment to help you navigate the financial challenges of aging will not. We are as committed to serving our customers now, as we were when you decided to trust us with your financial future.
There is much that goes into that commitment, far beyond a dollar amount. Whether you purchased your policy or annuity contract from Genworth or one of our predecessor companies that date all the way back to 1871, you received more than just a promise. You also received:
- Our passionate employees who work tirelessly to provide comfort and information when you need it most;
- Our driving focus on serving you and our more than 3 million current policyholders from purchase through claim, regardless of changes within our business; and, most importantly,
- Our unwavering dedication to paying 100% of all eligible claims.
It has been an honor to serve you up to this point; and we are working every day to earn the honor to serve you in the future. Thank you for including us in your plans.
President & CEO
Genworth U.S. Life Insurance
Hear from a daughter of a Genworth customer and her personal long term care story about her father.
Relax, you've got a plan
At Genworth, you will find the financial tools and insurance products with the flexibility and options to help you protect your long-term financial goals.