Since 1871, Genworth and its predecessor companies have provided reliable protection for generations of American families. At Genworth we believe a promise made is a promise kept. For over 144 years, we have paid 100% of qualified benefits. Today, as for generations past, our customers count on us to help them navigate their caregiving options, protect and grow their retirement income, and prepare for the financial implication of losing a loved one.
We issued our first life insurance policy in 1871, our first annuity contract in 1928, and our first long term care insurance policy in 1974. Today, nearly 4 million customers rely on Genworth's U.S. Life Insurance Companies.
Our Commitment to Service
Choosing an insurance company is an important decision. You want to feel confident that the company will take care of you or your beneficiary at the greatest time of need -- when navigating caregiving options, seeking income, or suffering from a loss.
We understand that our relationship with you is at the heart of everything we do. Whether you're calling with an inquiry, to access your benefits, or simply update your policy or contract, you'll find well-trained customer service representatives that are empowered to handle your request. Our strength is in our people. We believe in our products and our promise because we witness how it benefits our customers' lives every day. We are here to serve you with award-winning service today and in the future.
Our Financial Strength
The promises represented by our insurance policies and annuity contract guarantees are unwavering. Policyholders are further protected by regulations. Insurance carriers are required to set aside, or reserve, a certain level of assets calculated to protect the company's ability to pay claims and other policy benefits. Genworth U.S. Life Insurance Companies hold reserves in excess of these required amounts. These reserves are held separately for each entity.