Genworth and our founding companies have been paying long term care insurance policy benefits for over thirty years. Our claims staff is experienced and dedicated to providing compassionate service to the Insured and his or her family during what can be a stressful time of life.
Starting in 1974, Genworth and our founding companies sold long term care insurance policies that provided indemnity benefits. These policies pay a specified amount for each day of covered services regardless of the actual costs incurred by the Insured. Starting in 1994, we began to sell policies that provided reimbursement benefits. These policies reimburse the Insured for costs he or she incurs for covered services up to a daily, weekly or monthly maximum stated by the policy.