Contact LTC Claims:
800.876.4582
Hours
Monday–Thursday 8:30 AM–6 PM ET
Friday 9 AM–6 PM ET
In order to provide a better customer experience we have temporarily expanded our Claims Contact Center hours of operation until 8:00 PM ET, Monday - Friday.
Fax Number
Fax your documents to 888.557.5526
LTCI Claims Invoice Email
ltcinvoices@ltc-claims.com
LTCI Document Review Email
ltcdocuments@ltc-claims.com
USPS Mailing Address
Genworth Financial
Long Term Care Claims
P.O. Box 40007
Lynchburg, VA 24506
FedEx and UPS Mailing Address
Genworth Financial
Long Term Care Claims
3100 Albert Lankford Drive
Lynchburg, VA 24501