LTC Claims

Long Term Care Insurance Claims

Are you ready to access Long Term Care Insurance Benefits? Before initiating a claim for Long Term Care Insurance Benefits with Genworth, it is important to have an awareness of the eligibility review process and what information may be necessary during this evaluation. Having this knowledge will save time and assist in the claims review process.

This tutorial will examine the claim review process, and will provide the details needed to initiate a claim.

Let's get started with long term care insurance claims.

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Submit a Claim Document

Contact LTC Claims:
800.876.4582

Hours
Monday–Thursday 8:30 AM–6 PM ET
Friday 9 AM–6 PM ET

Fax Number
Fax your documents to 888.557.5526

LTCI Claims Invoice Email
ltcinvoices@ltc-claims.com

LTCI Document Review Email
ltcdocuments@ltc-claims.com

USPS Mailing Address
Genworth Financial
Long Term Care Claims
P.O. Box 40007
Lynchburg, VA 24506-9939

FedEx and UPS Mailing Address
Genworth Financial
Long Term Care Claims
3100 Albert Lankford Drive
Lynchburg, VA 24501-5822

What do I need
to prepare for a claim?

Understand what to expect

What is the
claims process like?

Learn about the claims process

What happens once
I am on claim?

What happens next

Do you currently have an active Long Term Care claim and are in need of a form?

SEE INSURANCE CLAIM FORMS
206401E1 06/08/20