Hours
Monday–Thursday 8:30 AM–6 PM ET
Friday 9 AM–6 PM ET
Fax Number
Fax your documents to 888.557.5526
LTCI Claims Invoice Email
ltcinvoices@ltc-claims.com
LTCI Document Review Email
ltcdocuments@ltc-claims.com
USPS Mailing Address
Genworth Financial
Long Term Care Claims
P.O. Box 40007
Lynchburg, VA 24506-9939
FedEx and UPS Mailing Address
Genworth Financial
Long Term Care Claims
3100 Albert Lankford Drive
Lynchburg, VA 24501-5822