LTC Claims

As we continue to deal with COVID-19, hold times for customer service representatives may be longer than typically experienced, in addition to delays in the processing of customer requests.

We recommend that you use self-service and digital servicing options via mygenworth.com exclusively - we thank you for your understanding and patience.

Long Term Care Insurance Claims

Are you ready to access Long Term Care Insurance Benefits? Before initiating a claim for Long Term Care Insurance Benefits with Genworth, it is important to have an awareness of the eligibility review process and what information may be necessary during this evaluation. Having this knowledge will save time and assist in the claims review process.

This tutorial will examine the claim review process, and will provide the details needed to initiate a claim.

Let's get started with long term care insurance claims.

Understand what to expect

Learn about the claims process

What happens next

Do you currently have an active Long Term Care claim and are in need of a form?

206401E1 06/08/20