Doing Business with Genworth
Integrity First for Contractors
Genworth is committed to the highest standards of integrity and we hold our suppliers to the same standard. If you are considering doing business with Genworth, please review the Integrity First: Contractor Code of Ethics.
New Suppliers
All new suppliers must be set up in Genworth’s Accounts Payable system before Purchase Orders can be issued and invoices and payments processed. A W-9 form (or W-8 if applicable) is required for setup. Electronic payments are preferred (ACH/EFT, American Express payment options available). Please work with your Genworth contact to provide the required documentation.
Existing Suppliers
To request changes to an existing supplier record, please contact Genworth.VendorSetups@genworth.com for assistance.
All Suppliers - Submitting Invoices to Genworth
All invoices must be sent to: GenworthInvoices@Genworth.com
Or mailed to: Genworth North America Corp
Attn: Shared Services-Accounts Payable
PO Box 10185
Lynchburg VA 24506-0185
In order to ensure timely and accurate payment of all invoices submitted by your company, your invoice must specify:
Your company name and address
Payment/Remit to address
The Genworth Purchase Order (PO) number
Invoice Amount
Tax Amount
A contact name at Genworth Financial
Total Line Price
Detailed description of goods/services
Genworth Financial will provide a PO to your company for all purchases of goods/services prior to invoicing. Please be advised that an invoice cannot be paid without a PO number as stated in the Conditions of Purchase attached to the PO. In the event of a conflict between the terms of the Conditions of Purchase and any other signed agreement in effect between your company and Genworth Financial or its affiliates related to the goods/services for which you are invoicing, the terms of that agreement shall prevail.
Should you have any questions or concerns regarding this information, please contact the Accounts Payable Team at the address provided above, by email: GenworthAPResearch@Genworth.com