888 GENWORTH (888.436.9678)
Monday–Thursday 8:30 AM–6 PM ET
Friday 9 AM–6 PM ET
6610 W. Broad St.
Bldg. 2, 8th Floor
Richmond, VA 23230
On Thursday, March 5, 2020, and Friday, March 6, 2020, Genworth associates will be working from home to test the company's ability to maintain operations in the event public health officials ask businesses to temporarily close their offices to help contain the spread of the coronavirus. We will continue to respond to your requests and phone calls during this time. Thank you for trusting us with your business and please stay safe.
How to file a claim. At Genworth, we want to make it easy for you to file a claim. Please choose one of the products below for helpful forms and instructions on how to begin your claims filing process.
Insurance fraud is a growing concern in our society.
It affects each of us by raising the cost of insurance. Intentionally misstating or omitting material information with respect to an insurance application or claim constitutes a fraudulent insurance act, and may result in criminal prosecution and civil penalties.