By Phone:
888 GENWORTH (888.436.9678)
Hours
Monday–Thursday 8:30 AM–6 PM ET
Friday 9 AM–6 PM ET
By Letter:
Genworth Financial–SIU
6610 W. Broad St.
Bldg. 2, 8th Floor
Richmond, VA 23230
Claims
How to file a claim. At Genworth, we want to make it easy for you to file a claim. Please choose one of the products below for helpful forms and instructions on how to begin your claims filing process.
Insurance fraud is a growing concern in our society.
It affects each of us by raising the cost of insurance. Intentionally misstating or omitting material information with respect to an insurance application or claim constitutes a fraudulent insurance act, and may result in criminal prosecution and civil penalties.
By Phone:
888 GENWORTH (888.436.9678)
Hours
Monday–Thursday 8:30 AM–6 PM ET
Friday 9 AM–6 PM ET
By Letter:
Genworth Financial–SIU
6610 W. Broad St.
Bldg. 2, 8th Floor
Richmond, VA 23230
Understand how to manage your long term care insurance claim by learning what to expect, understanding the claims process and what happens next.
Access the life insurance claim form by answering a few questions about the policy or visit the frequently asked questions about Life Insurance Claims.
Access the annuity claim form by answering a few questions about the policy or visit the frequently asked questions about Annuity Claims.
Access information on how to submit an Unclaimed Property Inquiries and Claims or visit the frequently asked questions about unclaimed property