How to Begin a Claim

How to Begin a Claim by Phone

Call Life & Annuity Claims:

888.325.5433

Business Hours:
Monday–Thursday 8:30 AM–6:00 PM ET
Friday 9:00 AM–6:00 PM ET

When calling, you will be asked to provide the following information:

• Decedent’s full name
• Date of birth
• Social Security Number
• Place of death (U.S or Foreign)
• Policy or Contract number (if known)
• Date and Cause of death
• Name of person reporting the claim, and his/her relationship with deceased
• Daytime and evening telephone numbers
• Mailing Instructions for claim packets