If you have policy/contract specific inquiries, you may contact us at:
888 GENWORTH (888.436.9678)
8:30 AM–6 PM ET
9 AM–6 PM ET
Our customer service team is here to help you. Please use our secure customer website or contact our knowledgeable customer service representatives to assist with your needs.
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Looking for one of these forms?
These are the top three most downloaded insurance forms. We've listed them here for your convenience. If the form you are looking for is not one of these, other forms can be found on the Customer Service Forms & Documents page.
Address, Name or Third Party Changes Form
Beneficiary Change Form
Electronic Funds Transfer (EFT) Authorization Form
Long Term Care Insurance Premium Increases
We understand that the reason for premium increases—and the choices we're asking you to make about your long term care insurance policy—may not be easy to understand. Learn why they happen and options you may have.
Security Reminder: Genworth will never ask you to provide, update or verify personal account information through unsolicited email. Learn more.