We apologize for the inconvenience. As we work to upgrade our systems, you may encounter an interruption with downloading documents. Please revisit our site after 11pm ET. We value your business and are committed to providing quality service.

Note regarding U.S. Postal Service delays

Delivery of your printed Genworth billing communications may take longer than usual due to current U.S. Postal Service delays. If you are experiencing delays with your local mail service, please consider contacting us directly to discuss alternatives to premium payment by check. You may also want to login to your account or register to create an account below to explore the online self-service tools and capabilities we offer.

Life insurance: phs.lyn@genworth.com or 888.325.5433

Long term care*: LTCCustomerService@genworth.com or 800.456.7766

*Group LTC policy or certificate holders should call their Account Executive, or billing statement phone number

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For Technical Assistance, call
800.404.2956
Monday - Thursday 8:30 AM - 6 PM ET
Friday 9 AM - 6 PM ET
webassist.genworth@genworth.com

Responding to Coronavirus

As we continue to monitor the situation with Coronavirus (COVID-19), we are taking
steps to help protect the health and well-being of our employees and customers.

206401CLP 04/23/20