You can visit us on this Web site without telling us who you are or revealing any information about yourself, including your e-mail address. In this case, our Web servers collect the name of the domain you used to access the Internet, such as "aol.com" or "yahoo.com," and the Web site you came from and visit next.
We may select outside companies who provide services on our behalf and use this information in the course of delivering advertisements to you and to measure the number of visits, average time spent, page views, and other statistics about visitors to our Web site, in general. We may also use this data to monitor site performance and to make the site easier and more convenient to use.
We may aggregate statistics that we gather about our customers, sales, traffic patterns, and services, and provide these statistics to third parties. When we provide these statistics to third parties, however, they will not include any personal information that identifies you, unless you have agreed to receive personally-tailored information.
At this time, this website does not respond to browser Do Not Track signals or similar mechanisms.
We may disclose identifying information collected on this Web site, such as name, address, telephone number within the Genworth Financial family of companies to fulfill your requests, or offer other products and services we think may be of interest to you.
We may make additional disclosures of information as permitted or required by law. For example, we may disclose information to law enforcement agencies or state insurance authorities.
We will not share your personal information with any outside company for any other purpose other than those described above. For example, we will not sell personal information to outside companies that may wish to market their products and services to you.
We do not knowingly solicit information from children and we do not intentionally market our products or services to children.
Occasionally, we may send you e-mail communications with information that may be useful to you, including information about our products and services or about offerings from other Genworth Financial companies or third parties. You will be given the option of not receiving any such e-mail messages, if you choose.
We use encryption and authentication tools to protect information we gather on our Web site. E-mail communications outside of our Web site, however, may not be protected. If you are sending us an e-mail communication that includes highly confidential information, such as a credit card number, you may want to call us or send it by regular mail.
In some cases, you may be able to update certain information that you provided to us. This may require you to use a unique user name and password (or "PIN"). Also, where the capability exists, you may request that we modify or delete information we have gathered during your visit to our Web site.
As a visitor to our Web site, you may have access to certain features without telling us who you are or revealing any information about yourself. We will not gather any information about you when you are using these features. We may require you to become a registered member in order to gain access to and use other features. Once you become a registered member, we may collect personal information when you use our Web site.
We are committed to protecting personal information, and to using it or sharing it in ways that will improve or expand upon the services we provide to you. While browsing this Web site, you will not be provided with the opportunity to opt out because we will not use or share information in a manner that requires us to provide an opt out opportunity.
In compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we protect health information as described in our Notice of Privacy Practices. This notice was previously provided to you. We have recently updated our Notice of Privacy Practices as required by HIPAA. These revisions include the addition of the following:
You may obtain a copy of the revised notice at https://www.genworth.com/site-tools/privacy-policy.html or by writing to us at Genworth Life, Privacy Compliance, P.O. Box 40005, Lynchburg, VA 24506.